Legal Notice & Privacy Policy
This document governs your use of the Everest Multi-Solutions (K) Ltd website and explains how we collect, use and protect your personal information in accordance with Kenyan law.
1. Company Details
This website is operated by:
- Company name: Everest Multi-Solutions (K) Ltd
- Registered in: Republic of Kenya
- Principal place of business: Bamburi, Mombasa County, Kenya
- Email: info@everest-multisolutions.co.ke
- Phone: +254 700 000 000
- Regulatory licence: NEMA (National Environment Management Authority), Kenya
Everest Multi-Solutions (K) Ltd is incorporated under the Companies Act (Cap. 486, Laws of Kenya) and carries on business as a waste management, recycling and clean energy service provider.
2. Legal Notice & Terms of Use
2.1 Acceptance of terms
By accessing or using this website (everest-multisolutions.co.ke), you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, please discontinue use of this website immediately.
2.2 Nature of the website
This website is a marketing and information resource for Everest Multi-Solutions (K) Ltd. Nothing on this website constitutes a binding contractual offer unless confirmed in writing by a duly authorised representative of the company.
2.3 Accuracy of information
We take reasonable care to ensure that all information on this website is accurate and up to date. However, we do not warrant or guarantee the completeness, accuracy or fitness for any particular purpose of the information provided. Information about pricing, availability and services is indicative only and subject to change without notice.
2.4 Intellectual property
All content on this website — including text, graphics, logos, icons, images and software — is the property of Everest Multi-Solutions (K) Ltd or its licensors and is protected under the Copyright Act (Cap. 130, Laws of Kenya) and applicable international copyright treaties. You may not reproduce, distribute, modify or create derivative works without our prior written consent.
2.5 Limitation of liability
To the fullest extent permitted by the laws of Kenya, Everest Multi-Solutions (K) Ltd shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of, or inability to use, this website or any linked third-party websites. This includes, without limitation, loss of profits, data or business opportunity.
2.6 Third-party links
This website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control or accept responsibility for the content of any linked site and your use of any such site is at your own risk.
2.7 Governing law
These terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
2.8 Environmental compliance
All waste management and recycling operations described on this website are carried out in compliance with the Environmental Management and Coordination Act (EMCA), Cap. 387, the National Environment Management Authority (NEMA) licensing requirements, and applicable NEMA regulations and standards.
Note: This website does not provide legal, environmental or financial advice. For regulatory guidance specific to your operation, consult a qualified professional or contact NEMA directly.
3. Privacy Policy
Everest Multi-Solutions (K) Ltd is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Data Protection Act, 2019 (Act No. 24 of 2019) of Kenya, the Kenya Information and Communications Act (Cap. 411A), and any regulations made thereunder.
We act as a data controller in respect of personal information submitted through this website or provided to us in the course of our business. We are registered with the Office of the Data Protection Commissioner (ODPC) as required by Kenyan law.
4. Information We Collect
4.1 Information you provide directly
When you use the contact form, request a quote, download documents or otherwise communicate with us, we may collect:
- Full name
- Company or organisation name
- Email address
- Phone number
- The content of your message or enquiry
- Type of service you are enquiring about
4.2 Information collected automatically
When you visit this website, certain technical information may be collected automatically by our hosting provider or analytics tools, including:
- IP address (anonymised where possible)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search engine
- Date and time of your visit
This information is collected in aggregate form and is not used to personally identify individual visitors unless required by law or for legitimate security purposes.
4.3 Sensitive personal data
We do not intentionally collect sensitive personal data (as defined under Section 2 of the Data Protection Act, 2019) through this website. Please do not submit such information through the contact form.
5. How We Use Your Information
We process your personal data on the following legal bases under Section 30 of the Data Protection Act, 2019:
5.1 Performance of a contract or pre-contractual steps
To respond to your enquiry, provide a quote, schedule a pickup, or take other steps at your request before entering into a service agreement.
5.2 Legitimate interests
To improve our website and services, to analyse how our website is used, and to maintain the security of our systems — provided these interests do not override your fundamental rights and freedoms.
5.3 Compliance with legal obligations
To comply with applicable Kenyan laws including NEMA regulations, tax obligations under the Income Tax Act and the Value Added Tax Act, and any lawful requests from government authorities or regulatory bodies.
5.4 Consent
Where you have given explicit consent (for example, to receive marketing communications), we will process your data on that basis. You may withdraw consent at any time by contacting us at info@everest-multisolutions.co.ke.
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
6. Sharing and Disclosure of Personal Data
We do not sell, rent or trade your personal data to third parties. We may share your information in the following limited circumstances:
6.1 Service providers
With trusted third-party service providers who assist us in operating our website and business (such as web hosting, email delivery, or analytics services), strictly on a need-to-know basis and under contractual obligations of confidentiality and data protection.
6.2 Legal and regulatory requirements
Where required by Kenyan law, court order, NEMA directive or other lawful regulatory authority. We will notify you of any such disclosure to the extent permitted by law.
6.3 Business transfers
In the event of a merger, acquisition or sale of all or part of our business assets, personal data may be transferred to the acquiring entity. We will notify you before your data is subject to a different privacy policy.
6.4 Cross-border transfers
We primarily process and store your data within Kenya. If any transfer of personal data outside Kenya is required, we will ensure that adequate safeguards are in place as required under Section 48 of the Data Protection Act, 2019, including ensuring the recipient country provides an adequate level of data protection.
7. Security of Personal Data
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration, in accordance with Section 41 of the Data Protection Act, 2019. These include:
- Secure HTTPS transmission for all website communications
- Access controls limiting who within our organisation can access personal data
- Regular review of our data handling practices
No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the Office of the Data Protection Commissioner and affected individuals as required by law.
8. Your Rights Under Kenyan Law
Under the Data Protection Act, 2019 and the Constitution of Kenya, 2010, you have the following rights in relation to your personal data:
8.1 Right of access
You have the right to request a copy of the personal data we hold about you (Section 26, Data Protection Act, 2019).
8.2 Right to rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete (Section 27).
8.3 Right to erasure
You have the right to request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing (Section 28).
8.4 Right to restrict processing
You have the right to request that we restrict the processing of your personal data in certain circumstances (Section 29).
8.5 Right to data portability
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format (Section 34).
8.6 Right to object
You have the right to object to processing of your personal data based on our legitimate interests (Section 35).
8.7 Right to lodge a complaint
You have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya (ODPC):
- Website: www.odpc.go.ke
- Email: info@odpc.go.ke
- Address: Upper Hill, Nairobi, Kenya
To exercise any of the above rights, please contact us at info@everest-multisolutions.co.ke. We will respond within the timeframes prescribed by law (ordinarily within 21 days of receiving your request).
9. Cookies and Tracking Technologies
This website may use cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic. We use the following types of cookies:
9.1 Strictly necessary cookies
Required for the basic functioning of the website (e.g., maintaining session state). These cannot be disabled.
9.2 Analytics cookies
Used to collect anonymous statistical information about how visitors use our website (e.g., which pages are visited most). This data is aggregated and does not identify individual users. We use these cookies only where permitted and in a privacy-compliant manner.
9.3 Managing cookies
You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. For more information on managing cookies, visit aboutcookies.org.
We do not use cookies to serve targeted advertising or track your activity across third-party websites.
10. Retention of Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law:
- Enquiries and contact form submissions: Up to 2 years from the date of last contact, or until you request deletion.
- Business transaction records: 7 years, as required under Kenyan tax and accounting legislation (Income Tax Act, Cap. 470).
- NEMA compliance records: As required by NEMA regulations and environmental management standards.
- Website analytics data: Up to 26 months in aggregate, anonymised form.
When data is no longer required, we securely delete or anonymise it in accordance with our data retention procedures.
11. How to Contact Us
If you have any questions about this Legal Notice or Privacy Policy, wish to exercise your data protection rights, or have a concern about how we handle your personal information, please contact us:
- Email: info@everest-multisolutions.co.ke
- Phone: +254 700 000 000
- Post: Everest Multi-Solutions (K) Ltd, Bamburi, Mombasa County, Kenya
We may update this Legal Notice and Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. Material changes will be notified on our website. Continued use of the website after any update constitutes your acceptance of the revised terms.